Risk free
100 day trial

Comfort guarantee Description

We are so confident in the quality of our products that we offer a 100-day trial period, allowing you to test out your new mattress in the comfort of your own home. Here at Bedworks your comfort and convenience is our top priority and this trial period is our way of ensuring you're completely satisfied. If you're still not 100% certain about your choice, simply send it back for a replacement. We will arrange a replacement mattress of your choice to be delivered by our wonderful delivery team who will also collect, pack and remove the original mattress. It's that easy! Fill our online form we will contact you as soon as possible click here.

Bed Works shop front in Stanmore Sydney

Terms and conditions

  • This policy is effective from 09/03/2015.
  • Each customer is eligible for 1 exchange for replacement within the 100 day qualifying period.
  • The 100-day trial period begins on the day you take possession of your mattress.
  • Trial replacement guarantee is void if product is altered, broken, odorous, severely damaged or soiled.
  • The 100-day trial does not cover exchanges between sizes.
  • Customer must have slept on mattress for a minimum of 14 days (to allow appropriate adjusting period).
  • Product may be exchanged for any mattress of equal or greater value. If greater, customer must pay the difference to the value of the new mattress.
  • An exchange fee of $80 (plus delivery cost) is required before delivery of the replacement item can take place.
  • Delivery and Freight fees are non-refundable and the customer is responsible for any further costs involved in the removal and replacement of the mattress to and from the Bedworks store.
  • While on trial, the original packaging of the mattress must be retained so that our delivery team can use it when collecting and replacing your purchase.
  • This guarantee is only valid for the mattress and does not extend to the bed base or any other purchased product.
  • Requests for exchange must be accompanied by a Bedworks receipt as proof of purchase.
  • All exchanges and cancellations are subject to Bedworks approval. Bedworks reserves the right to withdraw this offer without notice.
  • This guarantee is excluded for king, super king & special size mattresses.
100 Days Risk Free Trial Mattress At BedWorks