Returns

Conditions of sale

Should you cancel this order after deposit is taken, a cancellation fee of 25% will apply. We do not accept personal cheques. After supply of goods, Bed Works is not obliged to refund for incorrect choice or change of mind purchases. Goods will be held for a maximum of 7 days and storage fees will apply thereafter.

Delivery fee is for one delivery only. If no one is home to receive delivered goods on arranged day, a second delivery fee will be charged.

Please pay any outstanding balance to Bed Works prior to delivery. Please check all goods carefully, as later claims for damage may not be accepted. Manufacture faults relating to self-assembly products must be reported within 7 days.

We are an independent 100% Australian retailer
Bed Works guarantees “old school service”
Next day delivery, Sydney-wide, for all products in stock
We offer the finest quality Australian-made products at bargain prices

Warranties

For 2 years from purchase date, we warrant to rectify, repair or replace any defects in materials and workmanship on our range of lounges and lounge suites. This applies to framework and structure of the lounge or lounge suite.

The warranty does NOT cover: Rips, weaving, pilling, creasing or fading of fabric or leather, or damage caused by misuse or improper cleaning. Sewing of seams and zippers are covered by a one year warranty only.

Caring of furniture

Professional cleaning is strongly recommended. Use only recommended leather treatment for leather lounges. Consider position of lounge or lounge suite, as sunlight will result in fading. Do not machine or hand wash any parts. For timber furniture, use coasters and mats to protect against heat, quickly wipe up any liquid spills to avoid staining, with a non-abrasive cloth. Silicone based cleaning products are NOT recommended. We recommend the use of natural cleaning solutions.