Returns Policy
Bedworks – Australia’s Leading Bed & Bedroom Furniture Retailer
Conditions of sale: Should you cancel this order after deposit is taken, a cancellation fee of 25% will apply. We do not accept personal cheques. After supply of goods, Bed Works is not obliged to refund for incorrect choice or change of mind purchases. Goods will be held for a maximum of 7 days and storage fees will apply thereafter. Delivery fee is for one delivery only. If no one is home to receive delivered goods on arranged day, a second delivery fee will be charged. Please pay any outstanding balance to Bed Works prior to delivery. Please check all goods carefully, as later claims for damage may not be accepted. Manufacture faults relating to self-assembly products must be reported within 7 days.
Warranties: For 2 years from purchase date, we warrant to rectify, repair or replace any defects in materials and workmanship on our range of lounges and lounge suites. This applies to framework and structure of the lounge or lounge suite.
The warranty does NOT cover: Rips, weaving, pilling, creasing or fading of fabric or leather, or damage caused by misuse or improper cleaning. Sewing of seams and zippers are covered by a one year warranty only.
Caring of furniture: Professional cleaning is strongly recommended. Use only recommended leather treatment for leather lounges. Consider position of lounge or lounge suite, as sunlight will result in fading. Do not machine or hand wash any parts. For timber furniture, use coasters and mats to protect against heat, quickly wipe up any liquid spills to avoid staining, with a non-abrasive cloth. Silicone based cleaning products are NOT recommended. We recommend the use of natural cleaning solutions.
Pillows: Australian health regulations do not permit the exchange of a used pillow.
Bedworks’ reputation
Our Sydney bed shops are famous for:
- Selling top quality beds and bedroom furniture at remarkably low prices - other bedroom furniture stores in Sydney can’t offer the same quality for our prices
- Specialising in custom-made beds and custom-made bedroom furniture
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The speed and range of our delivery service
- Next day delivery within the Sydney metro area
- Australia-wide coverage
- Working with Master Sofa, an Australian retailer specialising in custom-made furniture for indoor and outdoor use
Why buy from Bedworks?
- We are an independent 100% Australian business
- We are a leading custom-made bed & custom-made bedroom furniture specialist
- We offer the finest quality Australian-made products at bargain prices
Your benefits:
- Best price guarantee on all our products
- FREE pair of pillows when you buy a mattress online
- Next day delivery, Sydney-wide, for all products in stock
- Australia-wide delivery
- Cheap bed and mattress removal